Privacy policy
1. Who are we ?
1.1 Renner Energies as the Data Controller
Renner Energies NV as defined below operates the https://www.renner-energies.com/ website.
Renner Energies NV is an independent renewable energy project developer in the Benelux, France and Spain who value your privacy. The purpose of this General Privacy Policy (hereinafter "the Privacy Policy") is therefore to explain how and why your personal data is collected and processed by Renner Energies NV, a Belgian limited company with registered offices at Arnould Nobelstraat 42, box 3, 3000 Leuven (Belgium), company number 0859.739.902 or any of its other group/project companies (hereinafter "we").
Our contact details are stated in Section 10 of this Privacy Policy.
We are responsible for processing the personal data we collect and use. As Data Controllers, we take steps to ensure that:
- you stay informed about how we process your personal data as well as your rights;
- you stay in control of the personal data we process;
- you can implement your rights regarding your personal data. You will find more information about your rights in point 9 of this Privacy Policy.
1.2 Data Protection Manager
We have also appointed a Data Protection Manger (“DPM”). The role of the DPM is to oversee all measures implemented concerning data protection and to follow up on any data protection-related requests from individuals concerned.
You can contact the DPM through the channels stated in Section 10 of this Privacy Policy.
2. What data do we collect about you?
2.1 Personal data
By "personal data" we mean any information referring to a particular living physical individual.
The data we process includes employee-related data, for which we refer to our internal privacy policy designed for our employees and consultants.
Additionally, we process other data such as browsing information on our website (see our cookie banner), personal data obtained in the context of projects or feasibility studies, and business contact data of our partners and suppliers data about you and/or your representatives, your staff, your independent collaborators and/or your senior executives (also referred to hereinafter collectively by the terms "you", "your" or "yours").
If we receive personal data either from you or from your representatives, staff, independent collaborators and/or your senior officers, you must inform them about the existence and content of this Privacy Policy, including our obligations, their rights and how they can exercise these rights.
In particular, we collect administrative data and contact information, which enable us to identify you or contact you, or to do business with you if you are a prospect, a landowner or holder of real rights to a plot of land associated with one of our projects, a customer, supplier or business partner or when you have transferred your details via the contact tool on our site or when you have requested to be contacted. This personal data may be contact information such as your name, address, telephone number, plot or land you owned linked to a project or email address, or your bank account number (when we have agreed to a lease agreement with you or any other contractual document).
Finally, it is also possible that we may collect, during the hosting of events, data related to your name, voice, remarks, and sequences or images of you, captured in the natural context of the event. This data will be collected and processed after obtaining your valid consent or if we have a legitimate interest to do so. This data will be collected for the purpose of live broadcasts, video recordings, and photography, and will be published in any media in the context of the event and related to it only, unless otherwise specified.
Except specific situations in an HR context (see our Internal privacy Policy), We do not collect or process "sensitive data", namely:
- personal data disclosing race or ethnic origin, political opinions, religious beliefs or philosophical convictions, or trade union membership;
- genetic or biometric data such as facial photographs, fingerprints;
- data relating to health;
- data relating to sexual behaviour or sexual orientation.
If sensitive personal data of this type is disclosed to us, we will not use it and will destroy it.
3. What do we need your data for?
3.1. Future or existing contractual relations
- What does this objective involve?
We may use your personal data to keep you informed and/or to perform contractual obligations (e.g. execute a land lease agreement).
- What personal data do we process for this purpose?
We collect and process your name, email address, phone number, address and national company register number, your bank account number where necessary, as well as any relevant data from the land register or any other database.
3.2. Information and communication (and if individuals want to be updated of our renewable energy projects)
We want to be able to keep you informed about our projects, events, concertation where applicable and interesting news. This can either be done at your express request or if we assume from our existing contractual relationship that an information interests you or is useful to you.
However, you may receive offers or advertisements from us even if you did not give your express consent, especially if you already have a business/contractual relationship with us on the grounds of our legitimate interest.
If you do not want to receive any communication from us nor any advertising, please exercise your right to object to direct marketing as stated in point 9.2 of this Privacy Policy.
- What personal data do we process for this purpose?
We may collect and process your name, email address, phone number, address, and data relating to the fields of interest you indicated.
3.3. Because this is necessary to function as a business and/or as a sustainable energy developer
- What does this objective involve?
This objective corresponds to what is called a “legitimate interest”. We have several legitimate interests that form the basis for processing personal data. We will only process data after having considered, on a case by case basis, that the balance between our legitimate interests and any corresponding impact on your private life is preserved.
In very specific situations, we will have to process your contact data on such ground, if you are the owner of an identified plot of land, in order for us to be able to :
- perform an environmental study,
- request or introduce a construction permit,
- appreciate the feasibility of a prospective urbanistic project,
- make you an offer for the purchase of your plot of land,
- enter into contact with you for one of the purpose mentioned above.
If you do not wish to receive any further communication from us or advertising, please exercise your right to object to direct marketing as stated in point 9.3 of this Privacy Policy.
3.4. Any other valid purpose
We might also process your Personal Data for any other valid purpose such as :
- personal data can be used as proof (archives);
- person data can be stored on our CRM when linked to projects;
- personal data can be used to ascertain, determine, exercise, defend and assert our rights or those of our representatives, for instance in the event of litigation;
- contact data may be used in order to get in touch with you in order to be able to purchase/lease specific plot of land and carry out urban projects and wind turbine/solar/battery installations (or any other sustainable energy project) or perform environmental studies and prospections;
- personal data can be used for the requirements of administration, (risk) management and control of our organisation including compliance (e.g. prevention of money laundering and fraud, related investigations, privacy), risk management, high-risk positions and inspection, claims management, internal and external auditing;
- personal data may be used to assist, facilitate and simplify the process of subscribing to, using and terminating services by the customer, notably to avoid your having to re-enter information you have already provided
- personal data may be used to manage our business operations and IT infrastructure and to provide you with marketing information (such as the use of a CRM).
3.5. Profiling
Your personal data is not used for profiling purposes.
3.6. Cookies
Our website www.renner-energies.com uses cookies, i.e. small text files stored on your device, or similar technologies.
These are sent to your browser from the website that you visit and are stored on your computer's hard drive. Our website uses these "cookies" to collect information and to improve our website.
The cookies we use are of 3 types :
- Functional cookies : These cookies are necessary for the website to function properly.
- Marketing Cookies : these cookies optimize ads based on your surfing behaviour
- Social cookies : these cookies ensure good interaction with the various social media so that you can, for example share articles on social media.
You have the option to either accept or refuse these cookies and manage their use at any time via our cookie banner and know when a cookie is being sent to your computer. If you choose to refuse our cookies, you may not be able to use some portions of our website. Indeed, We collect information that your browser sends to us that is called Log Data. This Log Data may include information such as your computer's Internet Protocol ("IP") address, browser version, pages of our website that you visit, the time and date of your visit, the time spent on those pages, and other statistics.
3.7. Applications to work at Renner Energies
If you contact us for a job at Renner Energies, we will keep the personal data you have disclosed to us, including the personal data in your curriculum vitae and cover letter, for a period of one year. During this period, we may spontaneously contact you via the telephone number or email address you entered.
4. Do we ask for your permission before processing your data?
4.1. General
We can only legitimately use and process your personal data if one of the conditions below is met:
- The use of your personal data is necessary in order to continue pre-contractual discussions or for the performance of a contract that you have entered into with us or, at your request, to take the steps required to enter into a contract with us(e.g. to prepare bids or purchase orders or to fulfil other requests of the prospect that relate to contract conclusion). Prospects can be contacted during the contract preparation process using the information they have provided.
The processing objectives stated in point 3.1 of this Privacy Policy are based on this notion.
- We have your free, express consent to use your personal data for a specific purpose.
This is why we will ask for your agreement to write to you for direct marketing purposes as stated in point 3.2 of this Privacy Policy, if you are not yet a customer.
- Use of your personal data is necessary to the fulfilment of our legitimate interests, when they prevail over your own interests and rights.
The processing necessary for us to operate as a business is based on our legitimate interest as mentioned in point 3.3 and point 3.6 of this Privacy Policy, in addition to those operations necessary for us to write for direct marketing considerations as stated in point 3.2 of this Privacy Policy.
- We may have a legal obligation to process certain data, and notably to disclose it to the relevant authorities.
5. Who do we share your personal data with?
- Only our employees who actually need access to your data to carry out their tasks have access to it. These people act under our supervision and under our responsibility.
- However, we also use external service providers who perform certain processing tasks for us so that we can bring you our products and activities, such as IT services, financial services, operation of sustainable energy projects, accounting and other similar services. Because these third parties can access personal data as part of the service provisions requested by us, we have taken all technical, organisational and contractual measures to ensure that your personal data is only processed and used for the purposes stated in point 3 of this Privacy Policy.
- Your personal data may only be disclosed to supervisory institutions, tax authorities and investigation services if we have a relevant legal obligation to do so.
- Our website may contain links to other sites. If you click on a third-party link, you will be directed to that site. Note that these external sites are not operated by us. Therefore, we strongly advise you to review the Privacy Policy of these websites. We have no control over, and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.
6. Where is the data stored and processed?
Your data will not be transferred outside the EEA, and we always make sure that at all times the minimum legal requirements and safety standards are met. If we do intend to store and process your data outside the European Union, we will explicitly mention this and make certain that the same level of protection as that applying in the EEA is provided.
Apart from these cases, your personal data will never be passed on to third parties or made available to third parties, and will be used exclusively for our benefit. Other companies cannot use your data to send you advertising, for instance.
7. How long do we keep your personal data?
We only keep your personal data for as long as is necessary for the purpose for which it was collected, as stated in point 3 of this Privacy Policy. We have a dedicated internal retention policy regarding the maximum duration of retention of personal data. Any exceptions to this principle or relevant clarifications are expressly stated in the various objectives set out in point 3 of this Privacy Policy.
Because the necessity of keeping data may vary depending on the type of data and the purpose of processing it, the actual retention periods may vary significantly.
In this respect, we inform you that we take the following criteria into account when determining retention periods:
- How long do we need personal data to be able to provide the service requested?
- Have we determined and announced a specific retention period?
- Have we secured an agreement for a longer retention period?
- Do we have a legal, contractual or similar obligation to retain the data?
Once your data is no longer required and we have no legal obligation to retain it, we will permanently delete it or, if this is not possible, we will anonymise it in our systems.
However, your personal data will be kept and used as long as necessary to meet our legal obligations, settle disputes or guarantee the performance of our contracts.
8. How do we share your personal data?
Your personal data is considered strictly confidential. We take all appropriate technical and organizational measures to protect the personal data collected against destruction, loss, unintentional alteration, damage, accidental or unlawful access or any other unauthorised processing of personal data.
9. What are your rights?
9.1. The right to view, rectify, delete, or transfer your data and the right to file a complaint
9.1.1. The right to view your personal data
You have the right to access your personal data processed by us at any time and view it. For this purpose, we will provide you with a free copy of this personal data at your request.
To exercise your rights, we refer you to point 9.3 of this Privacy Policy.
9.1.2. The right to rectify your personal data
You have the right have your personal data deleted or corrected if it is incorrect, incomplete, inadequate or obsolete.
To exercise your rights, we refer you to point 9.3 of this Privacy Policy.
9.1.3. The right to withdraw your consent
When processing depends on your consent as stated in point 4.1, you have the right to withdraw this consent at any time.
To exercise your rights, we refer you to point 9.3 of this Privacy Policy.
9.1.4. Right to object to specific processing
You have the right to object to the processing of your personal data based on certain grounds and with certain purposes
To exercise your rights, we refer you to point 9.3 of this Privacy Policy.
9.1.5. The right to erase your personal data
You have the right to erase your personal data in certain circumstances. On this basis, you can request us to stop using your personal data if you no longer wish to be in contact with us. However, we may keep some personal data that is necessary to provide evidence.
Pursuant to your right to delete data, you also have the right to ask us to stop using the personal data we process on the basis of your consent or our legitimate interest, at any time. We may continue to process your personal data for legitimate reasons after weighing up your interests and ours, unless you decide to terminate the relationship with us
To exercise your rights, we refer you to point 9.3 of this Privacy Policy.
9.1.6. The right to data portability
You may ask us to send you the personal data we process on the basis of your consent or because it is necessary for us to supply the requested products or services, in a structured, current and digital form, so that you can store it for your personal use or reuse, or ask us to send this personal data directly to another data processor, if this is technically possible for us.
To exercise your rights, we refer you to point 9.3 of this Privacy Policy.
9.1.7. The right to restriction of processing
You may ask us to restrict processing of your personal data in each of the following cases:
- if you dispute the accuracy of your personal data, you may request a restriction of processing for a period of time allowing us to check the accuracy of the personal data;
- if said processing is illegal, you object to the deletion of personal data and ask us instead to restrict its use;
- if we no longer require your personal data for the processing objectives mentioned in point 3, but you still need it to file, conduct or support a legal action;
- If you have objected to a processing operation, we will restrict this operation while awaiting a decision as to whether our legitimate interests prevail over yours.
If your right to restriction of processing is acknowledged, we will cease to perform operations on the relevant personal data, independently of storing this data.
9.2. Right to object to direct marketing
You have the right to object to the processing of your data for direct marketing purposes, if you do not wish or no longer wish to receive related messages from us. In this case, we will cease to process your data for direct marketing purposes. Your request will be answered as quickly as possible.
To exercise your rights, we refer you to point 9.3 of this Privacy Policy.
If you have implemented your right to object, you may, if you so wish, again authorise direct marketing activities through the same channels.
We draw your attention to the fact that implementation of this right to object does not prevent us from contacting you if necessary for any other purpose, including for the purposes of contract performance in compliance with this Notice.
9.3. How do I implement these rights?
To implement the rights listed above, you can send us a written request as follows:
- by emailing : privacy@renner-energies.com;
- by post to the address below: RENNER ENERGIES NV, Arnould Nobelstraat 42, box 3, 3000 Leuven, Belgium for the attention of “Renner Energies – Privacy Department”.
When implementing your right, please state clearly which right you intend to invoke, any processing operation(s) you may object to, and/or which consent you wish to withdraw.
9.4. Things to consider when implementing your rights
We would like to draw your attention to the fact that objecting to certain processing operations or withdrawing your consent to certain processing operations on your personal data may result in no longer being informed of activities or projects related to us. In addition, in certain cases when justified for lawful and legitimate reasons, it is possible that we may be unable to fulfil your request. Should this situation arise, we are committed to providing you with the necessary explanation for any such decision, if applicable.
10. How to ask questions or file a complaint
If you have a question or a complaint about the way we process your personal data, please contact us through the following channels:
- by emailing : privacy@renner-energies.com ;
- by post to the address below: RENNER ENERGIES NV, Arnould Nobelstraat 42 Boîte 3, 3000 Leuven, Belgium Belgium for the attention of “Renner Energies – Privacy Department .
Should you not be satisfied with our response, if you have any comments or remarks about implementing your rights, or if you believe that the way we process your personal data may not comply with the legislation, you may file a complaint with the Data Protection Authority. You will find all the information on this subject on the website https://www.autoriteprotectiondonnees.be/introduire-une-requete-une-plainte.
11. Revisions to this Privacy Policy
If we deem it necessary, we may review or supplement this Privacy Policy.
If significant changes are made to this Privacy Policy, the date on which this Privacy Policy is updated will be reviewed and we will inform you of this by providing you with a copy of the revised Privacy Policy. We also invite you to periodically review this Privacy Policy on our Website to learn how we process and protect your personal information.